Frequently asked questions
Everything you need to know about Chapter B and how we help you settle into the UK.
You can pay securely online through our website. Choose your service Chapter, complete checkout with your card, and you will receive an order confirmation by email. If you have any questions before paying, you can submit an enquiry and the Chapter B team will help.
Safety & arrival
A note on arrival travel
Your Chapter B consultant will meet you at the airport and assist you with your journey to your accommodation.
Travel may be by public transport or through a licensed taxi/private hire provider.
Where third-party transport is used, the journey is operated by the licensed provider, with Chapter B coordinating your arrival experience.
Still have questions?
We’re happy to help. Send us an enquiry and we’ll get back to you shortly.