Chapter B Website Terms of Use

1. About These Terms

These Website Terms of Use ("Terms") govern your access to and use of the Chapter B website.

By accessing, browsing or using this website, you confirm that you have read, understood and agree to be bound by these Terms.

If you do not agree with these Terms, you should not use this website.

These Terms apply only to your use of the Chapter B website. The purchase and delivery of Chapter B services are governed separately by our Terms & Conditions and related policies.

2. About Chapter B

This website is operated by Foxhorn Ltd, trading as Chapter B.

Company Number: 16499079

Registered Office: 40 Young Street, Cambridge, CB1 2LZ, United Kingdom

Throughout these Terms:

• "Chapter B", "we", "our" and "us" refer to Foxhorn Ltd trading as Chapter B.
• "You" and "your" refer to anyone accessing or using this website.

3. Using Our Website

You may use this website only for lawful purposes and in accordance with these Terms.

You may use the website to:

• learn about our services;
• create an account (where available);
• submit enquiries;
• purchase Chapter B services;
• contact us; and
• access information we make available.

You agree to use this website responsibly and in a manner that does not interfere with its operation or the experience of other users.

4. Acceptable Use

When using our website, you must not:

• use the website for any unlawful, fraudulent or malicious purpose;
• provide false, misleading or inaccurate information;
• attempt to access another person's account without permission;
• interfere with or disrupt the operation, security or functionality of the website;
• introduce viruses, malware or other harmful software;
• attempt to gain unauthorised access to any part of the website, servers or associated systems;
• use automated software, bots, scripts, scraping tools or similar technologies to access or extract information from the website without our prior written permission;
• attempt to test, probe or exploit vulnerabilities in the website or its infrastructure;
• copy, reproduce, distribute or commercially exploit website content without our prior written permission; or
• misuse the Chapter B name, logo, branding or other intellectual property.

We reserve the right to restrict or block access to our website where we reasonably believe these Terms have been breached or where necessary to protect the security or operation of the website.

5. User Accounts

Where our website allows you to create an account, you are responsible for:

• providing accurate and up-to-date information;
• keeping your login credentials confidential; and
• taking reasonable steps to prevent unauthorised access to your account.

Please contact us promptly if you believe your account has been accessed without your permission.

We may suspend, restrict or close an account where we reasonably suspect fraud, misuse, unlawful activity or a security risk.

6. Website Information

We take reasonable care to ensure that the information published on this website is accurate and kept reasonably up to date.

However, information including:

• service availability;
• prices;
• package details;
• accommodation information;
• relocation guidance; and
• third-party requirements

may change without notice.

The content published on this website is provided for general information only.

It should not be relied upon as legal, immigration, visa, financial, tax or other regulated professional advice.

Although we aim to provide accurate information, you should not rely solely on the content of this website when making important decisions. Where appropriate, you should seek independent professional advice or contact Chapter B directly before acting on any information published on this website.

7. Purchases and Services

Submitting an enquiry, requesting information or contacting Chapter B does not create a contract between you and us.

A legally binding contract is formed only when Chapter B accepts your booking in accordance with our Terms & Conditions.

Purchases, consultations, bookings, payments, cancellations, refunds and the delivery of our services are governed by our separate Terms & Conditions and associated policies.

8. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties, including payment providers, communication platforms, accommodation providers and social media platforms.

These third-party websites operate independently of Chapter B and are governed by their own terms, conditions and privacy policies.

We are not responsible for the availability, content, accuracy, security or privacy practices of any third-party website or service.

The inclusion of a link does not imply endorsement or approval by Chapter B.

9. Linking to Our Website

You may link to the Chapter B website provided that you do so in a lawful, fair and responsible manner that does not damage our reputation or suggest any form of endorsement, partnership or association where none exists.

We reserve the right to request the removal of any link to our website where we reasonably believe it is inappropriate or misleading.

10. Intellectual Property

All intellectual property rights relating to this website, including its design, layout, branding, logos, text, graphics, photographs, documents and other content, are owned by or licensed to Foxhorn Ltd trading as Chapter B unless otherwise stated.

You may access and use the website for your own personal, non-commercial use, except where otherwise permitted by law.

You must not reproduce, copy, modify, publish, distribute, sell, licence or otherwise exploit any part of this website without our prior written permission.

Nothing in these Terms transfers any intellectual property rights to you.

11. Privacy and Cookies

Your personal information is processed in accordance with our Privacy Policy.

Information about the cookies and similar technologies used on our website is available in our Cookie Policy.

By using our website, you acknowledge that your personal information may be processed in accordance with those policies.

12. Website Availability

We aim to keep our website available, secure and functioning properly at all times.

However, we do not guarantee uninterrupted or error-free access.

We may suspend, restrict, modify, remove or discontinue any part of the website without prior notice where reasonably necessary for:

• maintenance;
• security;
• operational improvements;
• legal or regulatory compliance; or
• other legitimate business reasons.

13. Liability

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under the laws of England and Wales, including liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot legally be excluded.

Nothing in these Terms affects your statutory consumer rights.

The more detailed liability provisions relating to our paid services are contained within our Terms & Conditions.

14. Changes to These Terms

We may update these Website Terms of Use from time to time to reflect changes to our website, services, business operations or legal obligations.

The latest version will always be published on this website together with its effective date.

Your continued use of the website after updated Terms become effective constitutes your acceptance of those revised Terms.

15. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws provide otherwise.

16. Contact Us

If you have any questions regarding these Website Terms of Use or your use of the Chapter B website, please contact us.

• Legal Business Name: Foxhorn Ltd
• Trading Name: Chapter B
• Email: hello@mychapterb.com
• Website: www.mychapterb.com
• Postal Address: 40 Young Street, Cambridge, CB1 2LZ, United Kingdom

We will be happy to assist you.